Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of April Risenhoover

April Risenhoover

October 28, 2024

5  out of  5
rating by April Risenhoover
"Just got home from vacation and had forgotten to call State Farm to send update declaration for expired home equity loan. When I called, they had already talked with my bank and had everything updated! They’re on top of everything."
Profile photo of alicia talarski

alicia talarski

October 16, 2024

5  out of  5
rating by alicia talarski
"Amazing customer service! Was able to give us the best home, auto, and life insurance for the best price!"
We responded:
"Thank you so much for the review, Alicia. We appreciate you! - Anthony "
Profile photo of Patty Garrison

Patty Garrison

October 15, 2024

5  out of  5
rating by Patty Garrison
"Morgan was very helpful in getting our new car insured and our old car removed from our policy. Great job!"
We responded:
"Patty, thank you for review! We're thrilled to hear that Morgan has been such an amazing help to you! We’ll be sure to pass along your appreciation to her. We appreciate your five-star review of and look forward to your next visit with us! -Anthony"
Profile photo of Ashley Yarbrough

Ashley Yarbrough

October 15, 2024

5  out of  5
rating by Ashley Yarbrough
"Sam T. was an absolute pleasure to work with. With just one quick email, she was able to provide me more coverage on My home and Auto policies, and save me a ton of money!! I have already referred her to a few family members. Thanks so much Sam for everything ❤️!"
We responded:
"Ashley, thank you so much for this review. We are glad Sam was able to exceed your expectations and save you money on your home and auto insurance. Thanks for letting us serve you - Anthony"
Profile photo of Kerry Branum

Kerry Branum

September 19, 2024

5  out of  5
rating by Kerry Branum
"A phenomenal team! Very prompt, responsive and polite!"
We responded:
"Kerry, thank you for the review! We appreciate you. "
Profile photo of Pam Saxton

Pam Saxton

September 18, 2024

5  out of  5
rating by Pam Saxton
"Sam T. was amazing!!! She was easy to work with, quick to respond, and overall just lovely to communicate with. We are saving thousands because of her hard work. You need a change? Go talk to Sam!"
We responded:
"Pam, thank you so much for the kind words about Sam. We appreciate you and look forward to serving you. - Anthony "
Profile photo of MaryAlice Hausman

MaryAlice Hausman

September 12, 2024

5  out of  5
rating by MaryAlice Hausman
"Morgan is the BEST ‼️ She has helped me with many different insurance issues over the years; also worked diligently with my husband prior to his passing. Morgan always has a pleasing attitude and a bright smile😊"
We responded:
"Thank you so much for the review! We love serving you. "
Profile photo of Le Roy Meuret

Le Roy Meuret

September 5, 2024

5  out of  5
rating by Le Roy Meuret
"Morgan is the best! I'm a horrible customer. Very needy and impatient. She gets the work done before I even get the chance to complain. And they are saving me a bunch if money compared to Farmers. I'm very glad I switched!"
We responded:
"Le Roy, thank you so much for this review! "
Profile photo of Brick

Brick

August 20, 2024

5  out of  5
rating by Brick
"i got to work with Sam and she was FANTASTIC! Her response time was extremely quick and within a few hours she had an entire bundle together with everything that I needed. Thank you Sam!"
We responded:
"Thank you so much for the review. Glad Sam was able to help you. "
Profile photo of Shanay “Shay” Starling

Shanay “Shay” Starling

August 20, 2024

5  out of  5
rating by Shanay “Shay” Starling
"Just recently I purchased car insurance not long ago with State Farm insurance. Liz helped me so much and went above and beyond and getting me a great deal and rate for both vehicles for me and my husband. Not only did she get us a great rate for our Auto insurance she also did the best that she could and got us a great rate for homeowners insurance as well. It's been several weeks that she's been working on the policy been staying in touch with me and letting me know everything that has been going on with the process. Liz definitely is a great asset to State Farm Insurance as an Agent and just as an individual business lady. Please keep her around she deserves recognition for her determination and being genuine. I'm so thankful that God was able to lead me to Liz and the help that I received from her 🙏🏾"
We responded:
"Shay, thank you so much for this incredible review. Liz is really awesome and we are glad she was able to exceed your expectations- Anthony "
Profile photo of kyle jefferson

kyle jefferson

August 16, 2024

5  out of  5
rating by kyle jefferson
"Sam was super easy to work with and got everything done In a timely manner. Got me a great rate also!!"
We responded:
"Kyle, thank you so much for this review! We appreciate you! "
Profile photo of laura gebhard

laura gebhard

August 12, 2024

5  out of  5
rating by laura gebhard
"Very fast service. Everything was done and my cards being sent to my phone and into the mail and less than 30 minutes. Also talked about any other insurance needs that I might have. Been with this office since I was 16 years old. Sam was very helpful and answered all my questions"
We responded:
"Laura, Thank you so much for the review! We appreciate you. "
Profile photo of Andy T

Andy T

August 12, 2024

5  out of  5
rating by Andy T
"I had the pleasure of Liz being patient and understanding my personal issues, she's professional and kind. She remembered everything I said. She wasn't just interested in making a sale she was kind. You are lucky to have such a good employee"
We responded:
"Andy, thank you so much for trusting Liz. We appreciate you and look forward to serving you. -Anthony "
Profile photo of Aaron Clay

Aaron Clay

August 10, 2024

5  out of  5
rating by Aaron Clay
"Sam was very helpful and a pleasure to work with!"
We responded:
"Aaron, thank you for this review. We appreciate you! -Anthony "
Profile photo of robert darr

robert darr

August 1, 2024

5  out of  5
rating by robert darr
"I worked with Sam Tate on my vehicle and condo insurance. She was very professional, detailed and offered me all available discounts to minimize my premium. Very satisfied with her service. A+"
We responded:
"Thank you for trusting AL State Farm with your insurance needs, and we are so happy that Sam was able to give you the experience that you deserve. We’re dedicated to providing top-notch service and ensuring our clients feel secure. Your feedback means the world to us! -Anthony "
Profile photo of Sarah Tupper

Sarah Tupper

July 25, 2024

5  out of  5
rating by Sarah Tupper
"Sam was very helpful and clear in answering my questions and finding the right policy for me. She's also just fun to talk to!"
We responded:
"Sarah, thank you so much for the review!"
Profile photo of Dennis Peterson

Dennis Peterson

July 24, 2024

5  out of  5
rating by Dennis Peterson
"Sam has done a great job with our policy, and she was courteous and efficient today."
We responded:
"Dennis, thank you so much for the review! "
Profile photo of Mark S

Mark S

July 19, 2024

5  out of  5
rating by Mark S
"Anthony Luster has friendly and knowledgeable service."
We responded:
"Mark, we appreciate the 5 star review!"
Profile photo of Danielle Jochens

Danielle Jochens

July 16, 2024

5  out of  5
rating by Danielle Jochens
"Samantha was so helpful and made the process so easy. And we saved money by switching! I recommend her to all my friends and family!"
We responded:
"Danielle, thank you for your kind words! We're delighted that Sam was helpful and made the process of saving money and switching to us easy. Providing great customer service is our top priority, and we're glad to know Sam exceeded your expectations! -Anthony"
Profile photo of Tony Ballard

Tony Ballard

July 1, 2024

5  out of  5
rating by Tony Ballard
"Very helpful! First time with new office after retirement of agent! No problems at all!"
We responded:
"Appreciate you Tony. Thanks for the review- Anthony "
Profile photo of Bernard kemp

Bernard kemp

June 26, 2024

5  out of  5
rating by Bernard kemp
"Answered my concerns and was very respectful."
We responded:
"Thanks you so much for the review! We appreciate you. "
Profile photo of De Rowe

De Rowe

June 19, 2024

5  out of  5
rating by De Rowe
"I had the sweetest and most patient employee help me with the insurance I acquired about yesterday! Her name was Liz and she was wonderful. Very sweet and helpful. Such a wonderful employee as most don't want to give you the time of day. Thank you again Liz for all your help!"
We responded:
"Thank you so much for the kind review De! We are so happy that Liz was able to assist you with your insurance needs. Thanks for letting us serve you! -Anthony "
Profile photo of David Rogers

David Rogers

June 17, 2024

5  out of  5
rating by David Rogers
"I needed a policy canceled because we had sold our condo. I sent a text into Anthony’s office and Sam replied within an hour and took care of everything I needed. She was very helpful and knowledgeable about my current policies with State Farm."
We responded:
"Thank you for trusting Anthony Luster State Farm with your insurance needs, and we are so happy that Sam was able to give you the experience that you deserve. We’re dedicated to providing top-notch service and ensuring our clients feel secure. Your feedback means the world to us! "
Profile photo of Mandy Bowlds

Mandy Bowlds

June 17, 2024

5  out of  5
rating by Mandy Bowlds
"Liz was persistent but respectful in getting a hold of me to get a quote. She called while I was out on a business trip and I was unable to answer. Once I was available to actually answer her call she was kind courteous and efficient. I chose to switch carriers, saved money and it was all done over the phone,! Super satisfied with the level of service and attention Liz provided. Happy to be with state farm :)"
We responded:
"Mandy! Thank you so much for the amazing review. We appreciate you. "
Profile photo of Laurie Fromm

Laurie Fromm

June 13, 2024

5  out of  5
rating by Laurie Fromm
"Wonderful experience working with Morgan Ward. She asked all the right questions, made several really good recommendations, and got back to us timely. I am more than happy to switch insurance carriers for this kind of service. Thank you Morgan!"
We responded:
"Laurie, thank you so much for the review. We appreciate you. "